Vision and Mission

Vaal Maseru's Vision and Mission
Vision Statement

It is the vision of Vaal Maseru to achieve success and fulfil our responsibility to our customers, employees, and the general public, through traditional values. We will earn customer confidence by helpful, proactive, professional excellence in service. We will maintain a work friendly environment by recognizing the contributions and accomplishments of each team member.

With God’s help, we will accomplish our mission. We strive to render a safe, reliable, efficient satisfactorily long distance bus service to passengers, mine workers and their families with safe well-maintained semi-luxury buses, for purposes of increasing their mobility and assist the communities upliftment by serving their transport needs.

Mission Statement

We dedicate ourselves to safe, reliable, efficient and satisfactory long distance services in the Sub Sahara Region with Safe well Maintained luxury coaches, for purposes of increasing the mobility of our passengers in their communities and by assisting with the upliftment of the regions we serve. Customer satisfaction is the seed of our growth, we fearlessly invest in it.

Our Values

We will at al times dedicate ourselves to provide Quality services to our pas- sengers. For us, Safety is not negotiable and will never be compromised. By being humble and respectful to others, we will at all times strive to ensure excellent Customer relations. Our business principles will always be based on honesty and transparency.

Contact Numbers:

Rustenburg - 014 534 0593/4/5
Klerksdorp - 018 462 1000
Dordrecht - 045 943 1031
Komatipoort - 013 793 7257
Maputo - 00258 2801 6060

Hotline Number:

Please report any crime and corruption
on the following hotline number:
082 459 7670
All information will be treated
as confidential.

Essential Information

All QUERIES or COMPLAINTS, can be issued
to our Head office by phoning
014 534 0593/4/5,
or emailing
info@vaalmaseru.co.za